Abbot
Your Customer Success Co-Pilot
Paul Nakata, Phil Haack · 2 co-founders
Profile coverage4 of 8 · missing Funding, Signals, Customers, Stack / tools · last run 8/11/2026
About
Abbot helps customer-facing teams work with their customers in Slack. Abbot watches activity to make sure that customers get replies quickly. Once Abbot joins a room, it summarizes conversations, tags relevant topics, and even suggests next steps. Abbot's Insights make it easy to see your team's responsiveness at a glance. Want to automate common tasks? Abbot's built-in Skills functionality (think: small bits of code we run for you) can be triggered by customer topics, on a schedule, in response to external webhooks, or directly from chat.