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Decagon

Decagon uses LLMs to automate mundane workflows for operations teams.

neoa16zArtificial IntelligenceEnterpriseLondon539 people
2026series-d
Team
539
current
Stage
series-d
Round
$250M
Source for series-d
Profile coverage4 of 8 · missing Founders, Signals, Customers, Stack / tools · last run 8/12/2026

About

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.