FirstSupport.ai

AI Assistant for Customer Support

y-combinatorWinter 2021Artificial Intelligence SaaS B2B Customer Support AI Assistant🇮🇩 Bandung4 people

firstsupport.ai 𝕏 Twitter

Terry Djony · 1 founder

2021Founded

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current

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Founded

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Profile coverage4 of 8 · missing Funding, Signals, Customers, Stack / tools · last run 8/11/2026

About

FirstSupport is an AI-powered assistant for customer support. We give AI superpowers to support agents so they can reply quicker, understand multiple languages, get information quickly from knowledge base, summarize ticket in one click, get weekly customer support report, and many more. Available on Zendesk.

Founder

Terry Djony

Founder

I'm Terry. > grew up in a small city (Lampung) in Indonesia > at age 13, taught myself software engineering by reading books and building CMS > got into top tech university in Indonesia > built my first company, a chatbot development agency, during third year of college > chose to drop out of uni & focus on tech startup full-time since 2021

𝕏 @Terry_Djony