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Herald

A collaborative repository for user feedback.

y-combinatorWinter 2019Customer SuccessTeam Collaboration🇺🇸 San Francisco2 people
Jay Patel
Nilkanth Patel

Jay Patel, Nilkanth Patel · 2 co-founders

2018Founded
Team
2
current
Co-founders
2
current
Stage
Founded
Source for Founded
Profile coverage4 of 8 · missing Funding, Signals, Customers, Stack / tools · last run 8/11/2026

About

Herald helps product and customer teams work together to grow revenue by painting a full picture of user problems. We start by providing the best experience for capturing customer feedback from the most relevant apps: Intercom, Front, Email, Slack, and more. Then, Herald's robust analytical engine helps you rigorously qualify and quantify customer feedback according to your business goals. Herald molds to the way your team works: it can be used exclusively as an internal tool, in semi-private mode to share a history of their feedback with specific customers, or publicly by publishing a product roadmap and changelog.

2 founders