Open
Enterprise AI customer support
y-combinatorWinter 2024Generative AICustomer ServiceCustomer SupportConversational AIAI Assistant🇺🇸 San Francisco21 peoplehiring
Mohammad Gharbat · 1 founder
Profile coverage4 of 8 · missing Funding, Signals, Customers, Stack / tools · last run 8/10/2026
About
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.