Isaac Donnelly

GM of AI - Ex McKinsey - Ex YC - Math PhD. Building the best AI powered CX in Australia

Co-founder

Cherry Recommends· Winter 2022🇦🇺 Brisbane City, Queensland, Australia

in LinkedIn

2025General Manager of Intelligent Contacts· Optus

Founder · since 2020

Company

Optus

Role

General Manager of Intelligent Contacts

current

Stage

—

no public source

Raised

—

no public source

Based

—

Founder / co-founder — the company's markEmployee / research role

Source: LinkedIn work history

Profile coverage5 of 7 · missing posts, contact

Cherry Recommends

Promotion management platform

Winter 2022

Experience

Career

Optus
General Manager of Intelligent Contacts · 2025 – Present
2025
Optus
Senior Director, AI · 2024 – 2025
2024
Open
General Manager, Product and Platform · 2022 – 2024
2022
Cherry Recommends
Co-founder
CEO, AI Director, and Co-founder · Brisbane, Queensland, Australia · 2020 – 2022
2020
McKinsey & Company
Engagement Manager · 2016 – 2019
2016
Network Science Insitute
Fulbright Scholar · Boston, Massachusetts, United States · 2015 – 2016
2015
UNSW School of Psychology
Research Assistant · 2012 – 2015
2012
UNSW School of Mathematics and Statistics
Statistics tutor · 2013 – 2014
2013
Australian Center for Commercial Mathematics
Research Consultant · 2012
2012

Bio

Director of AI at Optus (leading Australian Telco). Failed start up founder but pretty good at post pmf product and leadership. Before I tried a start up, I did a maths PhD, was a Fulbright Scholar, and McKinsey project manager.