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JM

Jorgen Martin

Founder, Talk Labs Global, Inc.

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Talk Labs Global, Inc. logo
Talk Labs Global, Inc.

Talk Labs is a platform that helps companies train customer-facing and frontline employees through realistic AI voice trainers: businesses can either use ready-to-deploy coaches or upload their own scripts, service standards, sales methodologies, rare edge cases, and internal materials, which the system then turns into interactive voice simulations where employees speak with AI as if they were talking to a real customer, guest, or buyer, practice in a safe environment, and receive instant personalized feedback on mistakes, argumentation, tone, and service quality, while managers and L&D teams get analytics on skills, gaps, progress, training quality, and its impact on the business; Talk Labs replaces one-off training sessions and poorly scalable manual practice with an always-available, highly scalable, measurable, and quickly adaptable AI infrastructure for improving sales and service in industries such as hospitality, retail, banking, and telecom.

2025