Ian Kraskoff

Founder & CEO @ Cloud Humans (YC W21) | the new way to do customer support

Founder

cloud humans· Winter 2021🇧🇷 São Paulo, Brazil

in LinkedIn 𝕏 @IanKraskoff

2020Founder· cloud humans

Founder · since 2020

Company

cloud humans

Role

Founder and CEO

current

Stage

—

no public source

Raised

—

no public source

Based

Brazil

current

Founder / co-founder — the company's markEmployee / research role

Source: LinkedIn work history

Profile coverage5 of 7 · missing posts, contact

cloud humans

AI-powered customer service for startups

Winter 2021

Experience

Career

cloud humans
Founder
Founder and CEO · Brazil · 2020 – Present
2020
Loft
Director - CX and Acquisitions & Supply · São Paulo Area, Brazil · 2019 – 2020
2019
INSEAD
MBA Candidate · France · 2018 – 2019
2018
Uber
Interim City General Manager @ Uber Eats · Rio de Janeiro Area, Brazil · 2018
2018
Uber
Senior Operations Manager @ UberEats · São Paulo Area, Brazil · 2018
2018
Uber
Existing Partnerships & Operations Manager @ Uber Eats · São Paulo Area, Brazil · 2017 – 2018
2017
Uber
Operations & New Partnerships Manager @ UberEATS · São Paulo Area, Brazil · 2016 – 2017
2016
University of Virginia
Council Member (Young Alumni Council) · Charlottesville, Virginia Area · 2012 – 2017
2012
The Brink’s Company
Manager - Special Projects (Brink's Global Payments) · Richmond, VA (EUA) & São Paulo, SP (Brazil) · 2013 – 2016
2013
The Brink's Company
Global Operations Analyst - Brink's Global Payments · Richmond, Virginia Area · 2012 – 2013
2012
The Brink's Company
Corporate Development Intern · Richmond, Virginia Area · 2011
2011
Labette Community College
Library Work-Study · 2009 – 2010
2009
Labette Community College
Tutor Work-Study · 2008 – 2010
2008
Labette Community College
Basketball Student Assistant · 2008 – 2009
2008
KOAM-TV
Intern at Promotions · 2009 – 2010
2009

Bio

In 2015, I became a door-to-door salesperson. Going outside, be it sunny or rainy, I realised how much opportunity was needed for talented people who worked in the front-lines. Before that, I had launched products for the unbanked population in the Americas. After that, I joined Uber Eats to launch it in Brazil, leaving the company as a GM. Most recently, I worked for Loft, a prop tech startup in Brazil, to lead it's the apartment acquisition area in addition to support and BPO.