2x founder
Theresa Klaassen
Director of Customer Experience at Envoy
Experience
Career
2022Envoy
Director of Customer Experience · Seattle, Washington, United States · 2022 – Present
2022Fathom (YC W21)
Advisor · 2022 – Present
2020Worksphere
Co-founderCo-founder · Seattle, Washington, United States · 2020 – 2022
2019Lish
Director of Operations and Customer Success · Greater Seattle Area · 2019 – 2020
2019Lish
Manager - Catering Operations and Customer Success · Greater Seattle Area · 2019
2018Lish
Customer Success Manager · Greater Seattle Area · 2018 – 2019
2018Chewse
Growth Specialist, Market Expansion Team · Los Angeles, CA · 2018
2017Chewse
Lead Customer Success Manager, Market Expansion Team · Los Angeles · 2017 – 2018
2016Chewse
Customer Success Manager · San Francisco Bay Area · 2016 – 2017
2011Self Employed
Strategic Planning Specialist · San Francisco Bay Area, Seattle Area · 2011 – 2016
- 2013
Camp Leo for Children with Diabetes
Executive Director · Seattle, WA · 2013 – 2015
2010Middle Fork Roasters
Co-founderCo-founder, Operations Manager · Seattle, WA · 2010 – 2013
- 2008
Spring Hill Restaurant & Bar
Assistant Dining Room Manager · Seattle, WA · 2008 – 2010
Bio
Theresa is an entrepreneur with 10+ years of experience in leadership. She's led Customer Success and Sales teams at multiple tech startups, including the new market expansion team at a Series-B funded company. Prior to co-founding Workpshere, she worked with her fellow co-founders at their previous startup Lish, building it to a $12M ARR business.